PREAMBLE

These general conditions of sale (hereinafter the "General Conditions" or "GTC") apply to any purchase made by a natural person (hereinafter the "CUSTOMER") on the website https:/ /interieur-decoration.com/fr/ (hereinafter the "SITE") Sole proprietorship registered with the Saverne Trade and Companies Register under number 320726250 located at 4, rue du Moulin 67140 BOURGHEIM 

Phone : 0984207221 email : contact@interieur-decoration.com 

INTERIOR DECORATION through its SITE scented candles, interior diffusers, furniture and decorative objects.

These General Terms and Conditions are intended to regulate the sale and DELIVERY of PRODUCTS ordered from via the SITE. 

They are accessible and printable at any time via a hypertext link available on the home page of the SITE.

IMPORTANT

Any order placed on the SITE necessarily implies the UNreserved acceptance of the CUSTOMER of these general conditions of sale. 

 

Article 1. Definitions

The terms used below have, in these General Terms and Conditions, the following meaning:  

 

  • « CUSTOMER ": refers to the contracting party, which guarantees to have the quality of consumer as defined by French law and jurisprudence. As such, it is expressly provided that this CUSTOMER acts outside of any usual or commercial activity.
  • « ORDER ": refers to the purchase of PRODUCTS by a CUSTOMER
  • « ACCOUNT ": refers to all the data provided by the CUSTOMER, hosted on the SITE. Access to the ACCOUNT is made through the CLIENT's IDENTIFIERS and allow access to the CLIENT's PERSONAL SPACE.
  • « PERSONAL SPACE ": refers to the space dedicated to the CUSTOMER associated with his ACCOUNT, which allows him to manage all the ORDERS placed via the SITE.
  • « IDENTIFIERS ": refers to the email address and password chosen by the CUSTOMER, necessary for access to his ACCOUNT on the SITE.
  • « DELIVERY ": refers to the first presentation of the PRODUCTS ordered by the CUSTOMER at the delivery address indicated at the time of the ORDER. 
  • « PRODUCE ": refers to all candles,
  • « TERRITORY ": refers to metropolitan France, Monaco, the DOM/TOM and Corsica.

 

Article 2. Object

These General Terms and Conditions govern the sale of PRODUCTS via the SITE. The CUSTOMER is clearly informed and acknowledges that the SITE is aimed at consumers.

 

Article 3. Acceptance of terms and conditions

The CUSTOMER undertakes to read these terms and conditions carefully and accept them, before proceeding to the payment of an ORDER of PRODUCTS.

These General Terms and Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted and expressly accepted before placing the ORDER.

The CUSTOMER is invited to carefully read, download, print the General Conditions and keep a copy.

By clicking on the button "Order" to place the ORDER, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or condition.

 

Article 4. Registration on the site

To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.

The registration of the CLIENT on the SITE is free of charge.

Article 4.1. Time of registration

To be able to place an order, the CUSTOMER will be invited to register on the SITE, that is to say to create an ACCOUNT.

Any CUSTOMER has the option to register during the first visit to the SITE.

In any case, he must register at the latest at the time of validation of his ORDER.

 

Article 4.2. Registration procedure

For the purpose of opening his ACCOUNT, the CLIENT must:  

  • Fill out the form provided for this purpose and fill in all the required information and in particular their surname, first name, date of birth, e-mail address.
  • The sign (*) indicates the mandatory fields that must be completed
  • Choose IDENTIFIERS, i.e. an e-mail address and a password, which can be changed at any time. It is recommended to change your password regularly.  

Any incomplete registration will not be validated, which the CLIENT acknowledges and accepts. 

The information that the CLIENT at the time of registration must be complete, accurate and up-to-date.

The registration of the CUSTOMER automatically leads to the opening of an ACCOUNT in their name, giving them access to a PERSONAL SPACE that allows them to manage their ORDERS of PRODUCTS.

At the end of this process, the CLIENT will receive an email confirming the registration.

The CUSTOMER undertakes to create only one ACCOUNT on the SITE.

THE CUSTOMERS guarantee that all the information they provide in the registration form is accurate, up-to-date and sincere, and is not tainted by any misleading character.

They undertake to update this information in their PERSONAL SPACE without delay in the event of changes, so that it always corresponds to the aforementioned criteria.

CUSTOMERS are informed and accept that the information entered for the purpose of creating or updating their ACCOUNT is proof of their identity. The information entered by the CUSTOMERS commits them as soon as it is validated.

CUSTOMERS access their PERSONAL SPACE at any time after identifying themselves using their IDENTIFIERS.

The PERSONAL SPACE allows the CUSTOMER to consult all his ORDERS made on the SITE, and also allows him, if necessary, to track the DELIVERY of the PRODUCTS.

 

Article 4.3. Management of IDENTIFIERS

The CUSTOMER will be solely responsible for the use of his IDENTIFIERS or actions made through his ACCOUNT.

In the event that a CUSTOMER discloses or uses his IDENTIFIERS in a manner contrary to their destination, INTERIEUR DECORATION may then terminate the ACCOUNT without notice or compensation. 

Under no circumstances can INTERIEUR DECORATION be held responsible in the event of usurpation of the identity of a CLIENT. Any access and action carried out from the ACCOUNT of a CLIENT will be presumed to be carried out by this CLIENT, insofar as INTERIEUR DECORATION does not have for obligation and does not have the technical means allowing it to ensure the identity of the persons having access to the ACCOUNT.

Any loss, misappropriation, or unauthorized use of a CUSTOMER's IDENTIFIERS and their consequences are the sole responsibility of the CUSTOMER, the latter being required to notify INTERIEUR DECORATION, without delay, by e-mail addressed to the following address: contact@interieur-decoration.com

 

Article 4.4. Unsubscribe   

The CUSTOMER may at any time close his ACCOUNT by sending an email to the following address: contact@interieur-decoration.com.  INTERIEUR DECORATION will deactivate the ACCOUNT as soon as possible and will send the CLIENT an email confirming the closure of his ACCOUNT.

In case of ORDERS in progress, these must be paid by the CUSTOMER and delivered by INTERIEUR DECORATION 

Article 5. Commands

Article 5.1. Characteristics of the PRODUCTS

The candles sold by INTERIEUR DECORATION are made from a 100% natural, ecological and biodegradable vegetable wax, without pesticides or herbicides.

INTERIEUR DECORATION undertakes to present the essential characteristics of the PRODUCTS on the SITE and the mandatory information under applicable law.

The CUSTOMER undertakes to read them carefully before placing an order on the SITE.

Article 5.2. ORDER Procedure

ORDERS for PRODUCTS are placed directly on the SITE. To place an ORDER, the CUSTOMER must follow the steps described below (please note, however, that depending on the CLIENT's start page, the steps may differ slightly).

5.2.1. Selection of PRODUCTS and purchase options

The CUSTOMER must select the PRODUCT of his choice by clicking on the PRODUCT concerned and choosing the desired quantities. A description of the PRODUCT (with the main characteristics of the PRODUCTS, etc.) will be provided on the SITE.

Once the PRODUCT is selected, the PRODUCT is placed in the CUSTOMER's basket. The latter can then add to his basket as many PRODUCTS as he wishes.

5.2.2. Orders

 Once the PRODUCTS have been selected and placed in his basket, the CUSTOMER must click on the basket and check that the content of his ORDER is correct. If the CLIENT has not yet done so, he will then be asked to identify himself.

Once the CUSTOMER has validated the contents of the basket and has identified / registered, an online form will be displayed to him automatically completed and summarizing the price, applicable taxes and, if applicable, delivery costs.

The CUSTOMER is invited to check the content of his ORDER (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.

The CUSTOMER may then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all the information necessary for the invoicing and DELIVERY of the PRODUCTS.

Orders placed must include all the information necessary for the proper processing of the ORDER.

The CUSTOMER must also select the chosen delivery method.

5.2.3. Acknowledgement of receipt

Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the CUSTOMER's ORDER. A copy of the acknowledgment of receipt of the ORDER is automatically sent to the CUSTOMER by e-mail, provided that the e-mail address communicated through the registration form is correct.

It is specified that the summary of the ORDER as well as the confirmation email may be kept and printed by the CUSTOMER.

INTERIEUR DECORATION does not send any ORDER confirmation by post or fax.

5.2.4. Invoicing

During the order procedure, the CUSTOMER must enter the information necessary for invoicing (the sign (*) will indicate the mandatory fields that must be filled in for the CUSTOMER's ORDER to be processed by INTERIEUR DECORATION.

In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact delivery address, as well as any access code to the DELIVERY address.

The CUSTOMER must also specify the means of payment chosen.

Neither the order form that the CUSTOMER establishes online, nor the acknowledgment of receipt of the order that INTERIEUR DECORATION sends to the CUSTOMER by e-mail constitute an invoice. Whatever the method of ORDER or payment used, the CUSTOMER may retrieve his invoice from his PERSONAL SPACE. 

5.2.5. Other functionalities of the PERSONAL SPACE

From his PERSONAL SPACE, the CUSTOMER has the possibility to manage his personal information and modify it, inquire about ORDERS placed, in progress or shipped recently and exercise his right of withdrawal.

The CUSTOMER may also subscribe or unsubscribe to our newsletter.

Article 5.3. Date of ORDER

The date of the order is the date on which INTERIEUR DECORATION acknowledges receipt of the ORDER online. The deadlines indicated on the SITE do not begin to run until this date.

Article 5.4. Price

For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros all taxes included, as well as the applicable delivery costs (depending on the weight of the package, the DELIVERY address and the carrier or mode of transport chosen).

Prices include in particular value added tax (VAT) at the rate in force on the date of order. Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

The prices of the suppliers of INTERIEUR DECORATION are subject to change. As a result, the prices indicated on the SITE may change. They can also be changed in case of special offers or sales.

The prices indicated are valid, unless there is gross error. The applicable price is that indicated on the SITE on the date on which the order is placed by the CUSTOMER.

Article 5.5. Availability of PRODUCTS

INTERIEUR DECORATION undertakes to deliver the PRODUCT on the date or within the period indicated to the CUSTOMER, unless the parties have agreed otherwise.

The CUSTOMER is however warned of the fact that INTERIEUR DECORATION uses external specialized carriers to deliver its PRODUCTS.

The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CUSTOMERS can also be informed of the restocking of a PRODUCT by INTERIOR DECORATION

In any case, if the unavailability has not been indicated at the time of the ORDER, INTERIEUR DECORATIONs undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.

In the event that a PRODUCT is unavailable, INTERIEUR DECORATION may, and if the parties agree, offer an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER.

If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will obtain a refund of all sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of payment.

 

 

Article 6. Right of withdrawal

The terms of the right of withdrawal are provided for in the "withdrawal policy", policy available in Annex 1 herein.

 

Article 7. Payment

Article 7.1. Payment methods 

The CUSTOMER can pay for his PRODUCTS online on the SITE according to the means offered by INTERIEUR DECORATION, that is to say by Check, Transfer or Credit Card or via the secure payment system PayPal.

At this stage, the CUSTOMER also has the possibility to indicate a Promo Code that gives rise to an advantage (discount, products offered) provided that it is still valid. For this, the CUSTOMER must integrate his promo code at the time of payment, in the insert "I have a promo code" then click on " OK." His Code is then integrated into his purchase and the CUSTOMER benefits from the discount.

The CUSTOMER guarantees to INTERIEUR DECORATION that he holds all the authorizations required to use the chosen means of payment.

INTERIEUR DECORATION will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.

As such, it is specified that all payment information provided on the SITE is transmitted to the bank of the SITE and is not processed on the SITE.

 

Article 7.2. Payment date

In case of single payment by credit card, the CUSTOMER's account will be debited as soon as the ORDER of PRODUCTS is placed on the SITE.

If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of Article 5.5 of these General Conditions.

 

Article 7.3. Late or refused payment

If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the Customer Service of INTERIEUR DECORATION in order to pay for the ORDER by any other valid means of payment. 

In the event that, for any reason whatsoever, opposition, refusal or other, the transmission of the flow of money due by the CUSTOMER proves impossible, the ORDER will be canceled and the sale automatically terminated.

 

Article 8. Proof and archiving

Any contract concluded with the CUSTOMER corresponding to an order of an amount greater than 120 euros including VAT will be archived by INTERIEUR DECORATION for a period of ten (10) years in accordance with Article L. 213-1 of the Consumer Code.

INTERIEUR DECORATION agrees to archive this information in order to monitor transactions and produce a copy of the contract at the request of the CLIENT.

In the event of a dispute, INTERIEUR DECORATION will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

 

Article 9. Transfer of ownership

INTERIEUR DECORATION remains the owner of the PRODUCTS delivered until their full payment by the CUSTOMER.

The above provisions do not prevent the transfer to the CUSTOMER at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage of the PRODUCTS subject to the retention of title, as well as the risks of damage that they may entail.

 

Article 10. Delivery

The terms of DELIVERY of the PRODUCTS are provided for in the "delivery policy" referred to in Annex 2 herein.

 

Article 11. Guarantees

Apart from the commercial guarantees that INTERIEUR DECORATION could offer for certain PRODUCTS, any CUSTOMER benefits from "legal" guarantees, for all products, which are detailed below.

Article 11.1. Guarantee of conformity

Article L. 217-4 of the Consumer Code : « INTERIOR DECORATION delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to him by the contract or has been carried out under his responsibility.
 ».